Because Nirvana didn’t call me back to resolve what happened, I went to Klutch because I had points. I have used the points before on flower. That’s why I kept coming to Klutch. At my last visit, the African American gentleman let me know that you cannot use points on flower anymore. They now are waiting for permission from the state, so you can only spend your rewards points on merchandise. After he told me that, I asked him how many points I had. After finishing the transactions, he tries to make me leave. I had to ask him a 2nd time to look up my points, so I know how many I have. I finally got my number, 800 points.
Now days later, since tapping my card and entering my pin, I get this:
